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Help Centre
Frequently Asked Questions
Booking & Payments
6
How do I make a booking?
What payment methods do you accept?
Is my booking confirmed immediately?
Can I book without paying upfront?
What is your cancellation policy?
Can I modify my booking dates?
Check-in & Check-out
4
What are the check-in and check-out times?
Where do I check in?
Is there someone at reception 24 hours?
Can I store luggage before check-in or after check-out?
Accommodation
6
What's the difference between cabin categories?
Do the cabins have Wi-Fi?
Are cabins serviced daily?
What's provided in the cabin?
Is the camping site suitable for campervans?
How far are the cabins from each other?
Getting Here
5
What is the nearest airport?
Can I drive to the resort?
Is there public transport?
Can I arrive by boat?
Do I need a visa to visit Liberland?
Activities & Rentals
5
Do I need to book activities in advance?
What is the rental desk opening hours?
Is kayaking suitable for beginners?
Do I need a fishing licence?
Are guided tours available?
Pets & Special Requirements
4
Are pets allowed?
Do you cater for dietary requirements?
Is the resort accessible for guests with mobility issues?
Can you accommodate large groups or events?
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